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United Airlines mistakenly flies Kansas City-bound dog to Japan

United Airlines mistakenly flies Kansas City-bound dog to Japan

Postby smix » Sat Mar 17, 2018 9:08 am

United Airlines mistakenly flies Kansas City-bound dog to Japan
ABC News

URL: http://abcnews.go.com/US/united-airline ... d=53749409
Category: Aircraft
Published: March 16, 2018

Description: United Airlines has started an investigation after workers accidentally flew a Kansas City-bound dog to Japan, the airline confirms. Kara Swindle was supposed to pick up her German Shepard, Irgo, at a cargo facility in Kansas City, Missouri, Tuesday afternoon, she told ABC News. When she arrived, an employee told her a "beautiful Great Dane" was waiting. She said that's when she started to worry about her dog. Apparently, the airline's crew had mixed up Swindle's German Shepard with a Great Dane bound for Japan and sent both dogs to the wrong location. "An error occurred during connections in Denver for two pets sent to the wrong destinations," United said in a statement. "We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened." The airline said it's flying Irgo back to the U.S. in first class, according to Swindle. This mix-up comes after a puppy died on a United flight Monday after a flight attendant ordered the owner to place the dog in the overhead bin.



United Airlines flight diverted after dog 'mistakenly' placed on the plane
ABC News

URL: http://abcnews.go.com/US/united-airline ... d=53806484
Category: Aircraft
Published: March 16, 2018

Description: A third mishap involving a pet on a United Airlines flight has occurred in less than a week. A flight from Newark to St. Louis was diverted Thursday after the airline realized that a dog was "mistakenly" loaded onto the plane, United Airlines said in a statement. The dog was dropped off in Akron, Ohio, and was later "safely delivered" to its owner, the airline said, but it is unclear where the reunion took place. United provided compensation to all of the customers on board the diverted Flight 3996, it said. The mix-up was the third incident involving a pet on a United Airlines flight in just a week. On Monday, a 10-month-old French bulldog puppy named Kokito died aboard a United Airlines flight from Houston to New York after a flight attendant ordered the owner to place the dog's carrier -- with the dog still inside -- in the overheard bin because it was blocking the aisle. United said in a statement that the flight attendant did not realize the dog was inside the carrier because she did not hear the passenger's warning. It also said it would implement a new policy next month in which brightly colored tags will be issued to customers traveling with animals. Prosecutors from the Harris County District Attorney's Office in Houston announced Thursday that they were reviewing Kokito's death to see whether animal cruelty charges are warranted. On Tuesday, a 10-year-old German Shepard named Irgo was flown to Japan instead of its intended destination in Kansas City, Missouri, the airline said. When Irgo's owner, Kara Swindle, went to pick him up, a "beautiful Great Dane" was waiting for her instead, she told ABC News. It turned out United had actually sent two dogs to the wrong destination during connections in Denver, the airline said in a statement. Irgo was flown back to the U.S. in first class, Swindle said, but she is considering taking legal action against the airline. “I don’t want this to ever happen again,” she said. “I want to make sure that they actually do something to stop all of this and make sure that no one has to go through this.”
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